Project & Program Manager/Compliance & Documentation

Who we are

Technuf, LLC is a Maryland based SBA certified 8(a) small business company providing leading-edge and proven technologies, industry vertical domain expertise and highly skilled and motivated professionals to achieve our customers’ mission critical business needs.

What we’re looking for

Technuf is seeking a skilled and experienced Project & Program Manager.

Job Description

• Overview: Manages team, service integration, transition, reporting per RFP SoW 3.7
• Service Delivery Manager is the primary liaison to BPS; supervises the contracted service team, oversees SLA compliance, reporting, change control, and executive reviews.
• Coordinates hand-off from incumbent provider, documentation migration, and cutover readiness.
• Maintains documentation, DR testing logs, SLA reports, and asset inventory.
• Group Certification: PMP, CAPM, ITIL v4 Foundation, ISO 27001 Familiarity.
• Primary Tools: Team Dynamix, all other systems as needed.

Requirements

• Proven experience in project/program management, vendor management, and compliance documentation within IT operations.
• Strong understanding of IT risk assessments and compliance requirements.
• Excellent organizational, communication, and leadership skills./li>
• Proficiency with IT management tools, such as Incident IQ, and documentation platforms.
• Ability to manage multiple priorities in high-pressure, time-sensitive environments.
• Experience in change management, knowledge transfer, and transition planning.

Education

• Required: 4 year Bachelor’s degree from accredited college or university.

Interviews

Please note that both remote and in-person interviews may be required for this opportunity.

Location

This is a hybrid position based in Buffalo, NY.