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Change Management Lead

Full time


Who we are

Technuf, LLC is a Maryland based company providing leading-edge and proven technologies, industry vertical domain expertise and highly skilled and motivated professionals to achieve our customers’ mission critical business needs.

What we’re looking for

On a longer-term opportunity with a Government customer, we seek an experienced individual to lead the change management activities surrounding the delivery of enterprise and cloud-based software. This will be a W2 contract hybrid-working position based out of our corporate office at Rockville, MD.

Role

  • Highly motivated individual passionate to apply change management best practices to deliver excellent software applications and solutions, leveraging modern CX/UX development methods focused on human-centered design principles.
  • Solid collaborator who can engage effectively with the project team across the software delivery process to create and execute comprehensive change management programs.
  • Strong empathizer, problem-solver, and communicator, providing effective organizational change management to the delivery process, resulting in successful acceptance and adoption of the finished product by end users.

Responsibilities

  • Lead the change management activities surrounding the delivery of enterprise and cloud-based software.
  • Work with development teams using Agile, Waterfall, and Hybrid project methodologies to deliver high quality applications and solutions.
  • Develop a thorough understanding of project objectives, software requirements, and relevant functional, technical, and operational specifications.
  • Create comprehensive and detailed change management plans based on solution requirements, CX/UX research feedback, and other guidance from project stakeholders and end users.
  • Support training and communication as part of change management, include designing and delivering specialized training resources to appropriate user groups.
  • Design strategic approaches to managing change and support operations that fall within the domain of change management.
  • Support the design, development, and enhancement of change management processes, procedures, systems, and reporting to continually improve success of delivery.

Education

  • Bachelor’s degree in a technical field such as Computer Science, Information Systems, or equivalent experience.
  • Change Management Professional (CCMP) certification preferred.

Experience

  • 5-7 years change management, content development, and training experience.
  • Expert working collaboratively as a team member in Agile, Waterfall, and Hybrid project environments.
  • Superb written and verbal communication skills, characterized by high technical acumen, accuracy, clarity, and completeness.
  • Ability to understand prevailing customer change management policies and procedures and integrate appropriate activities into project change management plans.
  • Demonstrated ability to develop comprehensive change management plans and create highquality training content in various media, including print, online, and video.
  • Proficiency with training content development software and Learning Management Systems used to deploy training at various scales.
  • Ability to deliver training, manage training teams, and provide other change management support in the context of software application and solution deployments.
  • Confidence in communicating proactively with project stakeholders, team members, end users, and customers.
  • Highly motivated and self-directing, with a strong customer service orientation.
  • Solid understanding of change management principles and practices, application development and deployment, and software development life cycle concepts.
  • Experience with cloud application development and cloud migration projects, including complex system integrations, data migration, reporting, and analytics features.
  • Experience with Oracle Fusion, Oracle CX Cloud, Oracle Integration Cloud, Oracle Analytics Cloud, Oracle Cloud Infrastructure, or related SaaS/PaaS cloud application platform preferred.
  • Public Sector digital transformation and modernization experience strongly preferred.
  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.

Need help?

Not sure exactly what you’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you.

Call anytime

+1-301-678-9997

Email us

jobs@technuf.com

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