Aphelia Collaboration System is a highly scalable and reliable mobile based intelligent dispatch and resource management system for the utility and energy sectors.

It is a delegation, collaboration and communication platform for a highly distributed mobile workforce. Through seamless integration of audio, video , chat and geo-location services it helps increase workforce productivity.

Real-time

Real-time Alerts are used as a medium for communicating problems that require resolution.

Job Assignment and Collaboration via Video, Voice or Text

Dispatchers assign Jobs to Field Workers, who resolve the issue through collaboration with colleagues and experts via text, voice and video communication offered by the platform.


Jobs as Units

Jobs are units of work designed to address a particular Alert.

Real-time Monitoring and Prioritization

Administrators ensure the stability of the overall system through real-time monitoring and administrative functions.

Role Assignments

Site Supervisors ensure  that Jobs are completed. Managers assign roles to the Field Workers.

Expertise, Availability and Proximity Filters

Remote experts and Field Technicians can be found based on expertise, availability and proximity to target location.

What is Aphelia

A rich mobile interface shown here is part of the Aphelia Collaboration System (ACS). It integrates cell phones, WIFI and radio technologies to provide collaboration across the organization. It integrates with the Cisco Instant Connect PTT solution, to provide radio interoperability and wider communications reach.

  • Comprehensive dispatching and job management system

  • Integrates with mobile devices, PCs, laptops and radios

     

  • Integrates with IPICS (IP Interoperability & Collaboration System)

     

  • Highly Scalable, Reliable & Cost Effective - built on the most secure API

     

  • Real-time and historical visibility into the field operation

  • Empowers field workers - using real-time communication over video, text or voice

     

Core Features

Aphelia, combined with Cisco Unified Computing System (UCS) servers and virtualization is a highly scalable.

It integrates cell phones, WIFI and radio technologies to provide collaboration across the organization.

Dispatchers assign Jobs to Field Workers, who resolve the issue through collaboration with colleagues and experts.

It integrates with the Cisco Instant Connect PTT solution, to provide radio interoperability and wider communications reach.

Communication over video, text or voice

 

Complete reliability assured using Cisco IPICS framework.

Cost Effective. We offer the most competitive and modest cost for out solutions.

Awards

IWCE 2014 Showcase

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